Internet Services Provider (ISP) Mweb is offering a 10Mbps Fibre Package with uncapped Data and no throttling for R399 per Month. Confirmed clients get to enjoy many perks including Free Fibre Installation, Free Connection and a Free Router. How well this is performing Check out the Facebook reviews HERE.
And who installs the fibre at your home … ?
Fibre Products Providers available include:
Century City Connect | EVOtel | OCTOtel | Vuma | Openserve | FrogFoot | link africa | link layer | Metro Fibre | Lightstruck,
Coverage can be checked HERE.
Installation and Connection Details & Timelines
Once an order is placed with Mweb, the Fibre Infrastructure Provider will contact the client to arrange an installation date for the Fibre Cable in their home. Client is expected to be available at the scheduled time to direct installation of Cabling and ONT Device *[Optical Network Terminal].
MWeb provides the internet connection service and manages the client connection once physical installation is complete and confirmed in correct working order.
For confirmed orders the average time for installation from date of confirmation is 14 working days though this depends on Client’s arranged Installation Date and time with the installer. Process may take longer if Clients is unavailable at scheduled time.
Confirmed orders including Routers will have the routers dispatched as soon as an Installation Date is confirmed. Delivery of Routers takes between 7 and 10 working days depending on the delivery address
After successful completion of installation it takes between 3 to 5 working days for Product to be activated. (This allows the Fibre Infrastructure Provider to confirm whether client line is working correctly).
*NB – Product Billing for usage only begins when the product is active.
Confirmed Orders can be tracked Online by Logging in to the Mweb Website. Clients will have received an SMS prior sent to them with Log in details to use on the MWeb Website. Orders can then be tracked by the selecting the Orders tab which details the Current stage of installation, status of the order and timing guidelines.
NB – Clients can also expect to receive Emails and SMS’s alerting them that their Product is now active.
Normally Installation and connection (or activation) costs are charged by the Fibre infrastructure provider Separately however for this Data Deal Mweb Fibre promises its Clients both FREE installation and connection (Terms & Conditions Apply – Products and pricing depend on Area of installation and whether Fibre Infrastracture Provider has Stocks available)
Learn New Terms
*ONT stands for Optical Network Terminal. The ONT (also called the modem) connects to the Termination Point (TP) with an optical fibre cable. It connects to your router via a LAN / ethernet cable and translates light signals from the fibre optic line from your TP into electronic signals that your router can read.